eHarmony Reviews
1.1
/5.0
45 customer reviews
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44
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reviewers recommend
eHarmony
eHarmony, known for its online dating service and personality matching, is rated 1.1 out of 5. The rating reflects how singles seeking long-term relationships and compatibility view their experience with eHarmony. Reviews of eHarmony are verified before publication.
How would you rate eHarmony?
45 Reviews on eHarmony
by Bruce B.
FAKE 7 DAY 'FREE' TRIAL
However, he had a heavy French accent and was speaking a million miles an hour, yet barely over a whisper. Very frustrating trying to understand him. He advised he'd escalate the matter after telling me over and over, like a damn robot reading a script, how their policy wouldn't allow for a refund of the 1 year plan selected. Seriously?? I replied to the email from the 'supervisor' who also, like a robot, reiterated they couldn't refund my money for not having matches, etc. Hello? Not my issue. My issue, which was detailed in my email very clearly - zero ambiguity - is eharmony taking money from my card during a 'free' trial and not only refusing to refund it, but refusing to even acknowledge it!!! They will continue and take the next 3 payments, also, I was told in her response (from Daniela P.). No wonder their mgrs don't reveal their full names! I would like to consider a CLASS ACTION... there are many of us impacted by this farce. If they steal $400-$500 per person every year with this 'free trial' scam, that's a pretty hefty sum for nothing! In the meantime:
THIS IS A SCAM... DO NOT USE EHARMONY, IT'S FRAUDULENT AND THEY WILL STEAL FROM YOU!!!
2
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by Herminia
Scam company!
3
0
by Edgar37
Beware with the payment, or linking to them
3
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by Ramona830
Do not use this site
I stopped visiting the site but overlooked the auto renew in their small print. They renewed for a year at a cost of £358 which they could not collect as I had changed my credit card. They are threatening to use a Debt collection agency to collect this sum despite me saying I do not require to use their site as I had found a new partner on another site. Why should I pay £358 for a service that I do not require. I cannot access the site to delete my pic/profile which no doubt they will continue to display to suggest that I am an active member. I will post further posts as it does not appear they will back down and keep sending further chasing emails.
3
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by Michele Brooks
Horrible
3
0
by Rick D.
Customer support seems Not to know how…
3
0
by Harris449
Worst dating site
4
0
by Stephanie Shelton
This site says they are for LOVE
3
0
by Jenny264
I cancelled and they still charged me
1
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by Delores J182
Wish I’d looked here first.
Be careful, cancelling only allows you to cancel auto renewal (another scam) you have to email them to get a cancellation within the 14 days, and full refund.
If you cancel your subscription within the 14-day
cancellation period, we will refund to you all
payments that we have received from you for the
cancelled Premium Membership without undue
delay and in any event no later than 14 days from
the day on which we were informed of your
decision to cancel your subscription. 9 Oct 2020
harmony United Kingdom General Terms
and Conditions of Use
@About featured snippets
I Feedback
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eHarmony Q&A
Q:
How effective is this on dating people you just chat with random people or e harmony recomand and help to date which is better ?
I got zero dates in the year I subscribed. Lots of men looked at me, but generally speaking, they just didn't respond.
by Hayes888 - February 13, 2022
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It's random people who answer a survey similarly to your answers. I found it to be very ineffective.
by Bradley Bowman - October 06, 2020
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Very bad results plus so many with no photo versus other sites they won't post unless there is a photo.
by Steven871 - September 15, 2020
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Answer This Question
Q:
I am 65 and am looking for someone 50 ish. Is that possible or are there restrictions on age recommendations
Yo Rob k, I'm 59 and do not appreciate your bingo comment Tiodoso Rivas 661.877.5981
by Terri Edwards - November 15, 2019
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You could go to bingo and see if you meet someone there.
by Denise992 - March 11, 2018
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E harmony is a joke no matter what age you are, the site is a fraud
by Kristin360 - May 18, 2017
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Q:
I want my money back this is awful!
Yes I want my money back from service I never received.
by Ellen83 - March 30, 2020
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Agreed! But good luck with a refund! I tried on several attempts to no avail. Now they are charging me two remaining installments for a service I no longer am using. Arrogant organization.
by Andrew A. - November 18, 2019
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Eharmonys phone help did everything possible to deny me any satisfaction or compromise. Truly an awful experience. I ended up complaining to my credit card company. PLEASE. If you had a bad or unethical experience, complain so that there are fewer victims of such nasty, predatory companies.
by Alexa464 - November 28, 2016
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Q:
How do I prevent auto renewal?
Use a pre paid credit card and only load the amount of the subscription you want onto the card, works every time and they NEVER get your real bank info
by Sean H. - May 18, 2017
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You don't. One site said "$11.00 for 12 months". To me, that means $11.00 for the year. It doesn't. To them it means $11.00 for each month for a year, or $132.00. Deceptive advertising. You have to cancel your credit card to get rid of them! Thieves.
by Ryan R. - December 12, 2016
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Avoid eharmony. Truly, they lack ethics and that should not be rewarded.
by Maxine S. - November 28, 2016
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Q:
Is there any way to get my money back? I'm VERY unhappy with the service.
Yes, take the jerks to court in a class action suit.
by Georgia484 - June 26, 2022
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I called my credit card company because I cancelled within the three day grace period. Eharmony tried to say I had waited too long and therefore would be no refund. My credit card company disputed the charges, my account was credited and I was just notified that the dispute has been approved. No more eharmony charges. Hoe things work out for you.
by Campbell840 - August 24, 2016
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